Shipping Policy
Fast & Reliable Delivery
Delivery Options
Standard Delivery
1–2 business days within Cairo & Giza. Free for orders over EGP 500.
Express Delivery
Same-day delivery for select areas in Cairo. Flat rate of EGP 100.
Governorates
2–5 business days to all other governorates. Shipping fees apply based on location.
Shipping Rates
| Destination | Standard Delivery | Express Delivery | Free Shipping |
|---|---|---|---|
| Cairo & Giza | EGP 30 | EGP 100 | Orders over EGP 500 |
| Alexandria & Delta | EGP 50 | Not available | Orders over EGP 750 |
| Canal Cities (Suez, Ismailia, Port Said) | EGP 60 | Not available | Orders over EGP 750 |
| Upper Egypt | EGP 80 | Not available | Orders over EGP 1,000 |
| Red Sea & Sinai | EGP 80 | Not available | Orders over EGP 1,000 |
How Delivery Works
Place Order
Complete your purchase online or via COD. You'll receive an order confirmation instantly.
Process
We carefully pack and prepare your order within 24 hours during business days.
Shipping
Your package is handed to our trusted courier partners for safe transit.
Deliver
Receive your supplements at your door. Cash on delivery accepted at handover.
Track My Order
Once your order ships, you'll receive a confirmation message with your tracking details. You can also reach out to our support team for real-time updates on your delivery status.
If you have any questions about your shipment, our team is available to assist you every step of the way.
Shipping FAQs
What if I'm not home when the delivery arrives?
Our courier will attempt delivery twice. If you're not available, they'll contact you to reschedule or arrange an alternative delivery address. You can also provide delivery instructions during checkout.
Do you deliver to remote areas?
Yes, we deliver to all governorates across Egypt. Remote areas may require an additional 1–2 business days. Shipping fees for remote locations are calculated at checkout based on your address.
Can I change my delivery address after placing an order?
If your order hasn't been shipped yet, contact us immediately and we'll update your address. Once the order is with the courier, address changes may not be possible. We recommend double-checking your address before confirming your order.
